Terms and Conditions of Sale

Please read these Terms and Conditions of Sale ("Sale Agreement") very carefully. The CUSTOMER agrees to be bound by this sale agreement and accept its Terms and Conditions.

1. Acceptance

This Sale Agreement constitutes the entire agreement between the CUSTOMER and ENDY AUSTRALIA ("ENDY") relating to the purchase, placing an order, or sale of goods or services on the Site. In the event of any conflict between the terms and conditions stated on the purchase order and this Sale Agreement or any terms and conditions on our invoice, ENDY AUSTRALIA reserves the right to make final adjustments.  

2. Information Disclaimer

For all prices, products and offers, ENDY reserves the right to make adjustments without notice due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances. All ENDY decisions are final and binding.

3. Terms of Payment

Terms of payment are within ENDY's sole discretion. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. If CUSTOMER does not meet the deadline for payment or if payment is deferred, ENDY reserves the right to charge interest staring from the original deadline for a payment. The interest is set at 5% above the base rate of NAB Bank from time to time until payment in full is made such interest being calculated on a daily basis. The CUSTOMER is responsible for sales and all other taxes associated with the order.  

4. Return Policy

ENDY does not offer any refunds under any circumstances. CUSTOMER shall contact the original point-of-purchase for their return/refund policy. CUSTOMER must complete the ENDY's RA Form including a written description of the product defect in sufficient detail submitted with the product to allow ENDY to confirm the same.

Products for return will only be accepted with a Return Authorization (RA) number offered by ENDY and the RA number is strictly valid for a period of 30 days from the day of issue. ENDY RA has a repair process; and will replace the product under certain circumstances where ENDY RA technician are unable to solve the fault. A service fee of AUD$50 will be charged if the returned product is not found faulty. For more information, please click here.

5. Warranty

All products sold by ENDY are third party products and are subject to the warranties and representations of the applicable manufacturers. ENDY provides this Limited warranty for its product only to the person or entity that originally purchased the product from ENDY or its authorized reseller in Australia.

ENDY warrants its products to be free from defects in workmanship and materials, under normal use and service, for the period set forth below applicable to the product brand ("Warranty Period) from the date of purchase from ENDY AUSTARLIA or its Authorised Resellers in Australia. For more information, please click here.

Brand name	Warranty Period
SMC Australia	3 years (with first year replacement)
EnGenius	2 years
Edge-Core	3 years
4ipNet	1 year (Optional purchase extended warranty up to 4 years)
BandLuxe	1 year
Fiber Logic	1 year

6. Limitation of Liability

ENDY does not accept any liability for any direct, indirect, special, consequential, punitive loss or damages suffered by CUSTOMER as a result of use of any of our products. All products are supplied "as is" and should be installed and tested (before installation) by a professional. Failure to have items installed by a professional may void the products warranty if they are in any way incorrectly installed. 

7. Governing Law

This Sale Agreement is governed by the laws of the State of New South Wales, Australia. THE CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL OR STATE COURTS LOCATED IN NEW SOUTH WALES, AUSTRALIA FOR PURPOSES OF ANY SUIT, ACTION OR PROCEEDING ARISING OUT OF THIS SALE AGREEMENT.